Easy Customer access¡¦ Maintain your competitive edge¡¦ Help you succeed¡¦
The Customer Technical Support Center (CTSC) provided by LG DOW Polycarbonate Limited is an unique addition to our customer technical support tools and will provide easily-accessible solutions to your most pressing technical challenges. With a simple phone call, e-mail or fax, you have fast access to our CTSC professionals who understand your technical challenges and have the entire support knowledge base at their fingertips.
Because your needs are important to us, most of your questions will be resolved during the first call, leading to fewer problem-solving hassles and delays, less downtime and better productivity. CTSC has in-depth knowledge and can provide quick response to the following type of questions:
|
|
Product Selection
|
|
With the most up-to-date product information, the members of CTSC can select a material that will balance performance and cost to optimize the right properties for your specific needs.
|
|
Fabrication
|
| The members of CTSC are ready to share their vast experiences with plastic processing of injection molding, extrusion or co-extrusion, and blow molding. They can help on questions like drying, compatibility of resins, regrind, purging or shutdown options.
|
| Product and Technical Information |
| CTSC provides detailed technical information on your specific processing conditions and on industry standards like Underwriters Laboratories flammability ratings.
|
| Quality Control Issues |
| Maintaining product quality is always our top priority. Please contact CTSC when you have technical or quality concerns.
|
| Assembly and Finishing Operations |
| CTSC can provide information such as mechanical assembly, bonding, welding, snap-fit, ultrasonic welding, solving bonding, painting and decorating.
|
| Part Design |
| Through CTSC, you have the access to basic part design guidelines such as wall thickness, radius, draft-angles, ribs, gussets, bosses, threads and undercuts. |
For more information, please press the button of "View PDF File"
|
|
*The files are in
PDF format. If
you do not have Adobe Acrobat Reader, please
click on the button to the right to access
the site of Adobe Systems Incorporated and
then follow the directions to
download (free
of charge) the software. |
 |
|